At SIF, we strive to ensure your complete satisfaction with every purchase. If you need to return a product,
please review the following guidelines:
- Return Eligibility: To be eligible for a return, the product must be in its original, unused
condition with all packaging intact, including the original shipping container. The product should be
accompanied by the receipt or proof of purchase.
- Condition of Goods: If the product has been used or damaged by the customer, we are unable to offer a
refund. Please ensure that the item is returned in its original, resalable condition.
- Return Transit: SIF is not responsible for any loss or damage that may occur during the return
shipment. We recommend using a reliable courier and ensuring the package is properly secured.
- Refund Process: Once we receive and verify the returned product, we will process your refund. The
refund will be issued to the original payment method and will be completed within 7 working days after
confirmation.
- Damaged or Defective Products: We do not accept returns, exchanges, or refunds unless the product was
damaged or defective before delivery to you. If you receive a damaged or broken item, please contact us
immediately so we can resolve the issue.
To return or exchange an item, please send it to the following address:
SIF DEVELOPMENT SDN BHD
2-2, Jalan BK 5A/2C, Bandar Kinrara,
47180 Puchong, Selangor, Malaysia.
If you have any questions or need assistance, please feel free to contact us at
or call us at 017-614 5961 / 012-553 5216. We're happy to help!
Thank you for choosing SIF.